Safety Centre

CloSh

Safety Policy

CloSh is a fun way to share clothes with friends and family, and meet new people. Your safety and privacy are our top priorities, and we are committed to providing a secure and fun environment for all users.

Reporting Concerns

We provide multiple ways to report any content or behavior that may be inappropriate:

  • In-App Reporting: Tap the report icon at the top right of a profile page to notify us of any concerns.
  • Email Support: Contact us directly at support@closhapp.com.

Our team reviews all reports promptly and takes action in accordance with our policies and applicable law.

Safety is a Shared Responsibility

Everyone in the CloSh community plays a role in creating a safe environment. We ask users to follow our safety tips and encourage others to do the same.

Tips for Staying Safe

  • Respect Others: Always be kind, and don't post anything that could harm or upset someone else.
  • Report Unsafe Behavior: If someone asks you to do something inappropriate, harasses you, or makes you feel uncomfortable, report it immediately through the app or to support@closhapp.com. Talk to a trusted adult as well.
  • Bullying and Harassment: Users who bully or harass others will be removed. You can also remove them as a friend yourself.
  • Password Security: Keep your password private and unique for every account.
  • Age Requirement: Users must be 16 or older. Accounts found to belong to younger individuals will be terminated.

Child Safety and CSAE Compliance

  • Prohibited Content: CloSh explicitly prohibits child sexual abuse and exploitation (CSAE).
  • CSAE Reporting: Any confirmed CSAE content is promptly removed and reported to relevant authorities, including the National Center for Missing and Exploited Children (NCMEC) or your regional authority.
  • Feedback Mechanism: Users can report any concerns directly within the app or via email.
  • Designated Child Safety Contact: CloSh has a designated point of contact to recieve notifications from platforms such as Google Play and to enforce review procedures as required by law.

We are committed to keeping CloSh a safe, positive space for everyone to share, connect, and inspire.